Book review: Creating customer evangelists
Books, Business | (0)
I'm on a roll today.
To get some things out of the way, no I'm not self-employed and no, I do not (currently) market or sell my own product/service. It is however, my life-long dream to become my own boss (which, I'm happy to say, is in the works at the moment).
I'm talking about Creating customer evangelists from Ben McConnell & Jackie Huba.
To get off to a flying start, this book is a definite must read.
It's an excellent guide for those that want to get away from traditional marketing concepts. The authors use real life examples of several businesses that focus on ...